There are four key skills which define a good manager. We can guide you through the steps to developing your business management skills:
Key Skill 1: Planning
Management starts with good planning. As the saying goes, if you fail to prepare, you prepare to fail! You need to establish what your long term and short term goals are, and make a solid plan to get there. Look at the resources you have, what resources you might need to get and the strengths and weaknesses of your team. Check out all the possible scenarios and plan for them. Think of the absolute worst case and plan for that too! Don’t forget to ask your team for their ideas too – it is often the people actually doing the job who have the best ideas…
Key Skill 2: Organising
Once you have your plan, you need to make it work! Make sure everything is ready ahead of time so your group have the tools to crack on with the task. Are they aware of the plan and all it entails? If you need to get your group up to speed on the plans afoot, it is always worth spending the time to do so. Check back often to make sure everyone understands their role and the importance of their role to the overall success.
Key Skill 3: Directing
Now flip the “ON” switch. Tell people what they need to do. I like to think of this part like conducting an orchestra. Everyone in the orchestra has the music in front of them. They know which section is playing which piece and when. They know when to come in, what to play, and when to stop again. The conductor cues each section to make the music happen. That’s your job here. You’ve given all your musicians (workers) the sheet music (the plan). You have the right number of musicians (workers) in each section (department), and you’ve arranged the sections on stage so the music will sound best (you have organised the work). Now you need only to tap the podium lightly with your baton to get their attention and give the downbeat!
Key Skill 4: Monitoring
Once everything is moving, you must keep an eye on things. Make sure everything is running according to plan. When stuff isn’t going to plan, it is up to you to step in and adjust the plan, just as the conductor would adjust the tempo in an orchestra. Problems will always come up, they just do. This is why your contingency plans are essential – as the manager you must always be aware of the complete situation and make adjustments accordingly.